Privacy Policy

Effective Date: Nov 1, 2020
Last Updated: July 2, 2025

At Mango Insurance, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, and digital platforms, including those connected to Meta (Facebook) and Google advertising services.

1. Who We Are

Mango Insurance is a licensed insurance brokerage based in Canada, specializing in commercial and personal insurance solutions. Our website address is: https://www.mangoinsurance.ca

2. What Personal Information We Collect

We may collect the following categories of personal information:

  • Contact Information: Name, email address, phone number, business name, mailing address
  • Demographic Information: Age, gender, language preferences, region
  • Insurance-Related Information: Policy details, risk data, claim history
  • Device and Usage Data: IP address, browser type, device identifiers, pages viewed, time spent on site
  • Marketing Data: Interests, preferences, campaign engagement, custom audience participation (via Meta or Google Ads)
  • Third-Party Data: Information from social media platforms or advertising partners

We collect this information through:

  • Web forms
  • Cookies and tracking pixels (e.g., Meta Pixel, Google Analytics, GA4)
  • Chatbots and live chat
  • Phone or email interactions
  • Advertising campaigns (Meta, Google, LinkedIn, etc.)

3. How We Use Your Information

We use your information to:

  • Provide insurance quotes and services
  • Respond to inquiries and communicate effectively
  • Customize and improve your user experience
  • Conduct analytics, audience targeting, and retargeting
  • Display relevant ads through Meta and Google Ads
  • Comply with legal and regulatory requirements

Advertising & Retargeting:
We may use Meta Pixel and Google Tags to track website activity and deliver personalized ads on Meta platforms (Facebook, Instagram) and Google (Search, Display, YouTube). These platforms may also use their own cookies to collect data about your browsing behavior.

You can learn more or opt out using:
Google Ads Settings
Meta Ad Preferences

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Insurance carriers and underwriters to process quotes or claims
  • Advertising platforms (e.g., Meta, Google) for targeted marketing
  • Service providers (e.g., IT, analytics, cloud storage) under confidentiality agreements
  • Legal or regulatory authorities where required

5. How We Protect Your Information

We implement industry-standard safeguards to protect your personal information against unauthorized access, loss, or misuse. These measures include secure servers, encryption, firewalls, and access control protocols.

6. Your Privacy Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Withdraw consent or unsubscribe from marketing
  • Request deletion of your personal data (subject to legal retention)

To exercise any of these rights, please email policy@mangoinsurance.ca

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site performance, analyze usage, and support targeted advertising. By using our website, you consent to our use of cookies.

You can adjust your preferences via your browser or opt-out tools such as:
Network Advertising Initiative
Digital Advertising Alliance

8. Third-Party Links

Our website may contain links to external websites or platforms. Mango Insurance is not responsible for the privacy practices or content of these third parties.

9. International Users

Our services are intended for users in Canada. If you are accessing our site from outside Canada, you acknowledge and agree that your information may be transferred to and stored in Canada.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised “Last Updated” date. Continued use of our services after such changes constitutes acceptance.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Mango Insurance
Email: policy@mangoinsurance.ca
Phone: 1 888 822 2646
Mailing Address: 225 Manning Rd NE Unit 203, Calgary, AB T3J 1W5